Privacy Policy

Last updated: April 3, 2025

1. Introduction

Jaffa Geos ("we", "our", or "us"), a provider of a mineral data repository and related services, is deeply committed to safeguarding the privacy and security of your Personal Data. This Privacy Policy, constituting a legally binding agreement, elucidates the manner in which we collect, utilize, disclose, and protect your information when you access and utilize our Mineral Price Tracker service, including our website, mobile applications, and API services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. This Policy is designed to comply with applicable data protection laws, including, but not limited to, the General Data Protection Regulation (GDPR), the Nigeria Data Protection Regulation (NDPR), and other relevant jurisdictional regulations.

2. Information We Collect

2.1 Personal Information

We collect Personal Data, which is any information that relates to an identified or identifiable natural person, that you directly provide to us. This includes, but is not limited to:

  • Full Name: Your legal name as provided during account registration or profile updates.
  • Email Address: Your primary email address used for account verification, communication, and service-related notifications.
  • Company Name: The legal name of the organization you represent, if applicable.
  • Account Credentials: Your username, password (stored in an encrypted format), and other authentication details necessary for accessing our Services.
  • Billing and Payment Information: Data required for processing transactions, which may include credit card details, billing address, and transaction history. Please note that third-party payment processors may handle some of this data.
  • Contact Information: Additional contact details, such as phone number and mailing address, if provided.
  • Professional Information: Job title, industry, and other professional details relevant to your use of our Services.
  • Any other information you voluntarily submit to us through forms, surveys, or direct communication.

2.2 Usage Information

We automatically collect certain information about your device and your interaction with our Services to enhance functionality, improve user experience, and ensure security. This includes:

  • Log Data: Including your IP address, browser type, operating system, referring and exit pages, timestamps, and other diagnostic data.
  • Device Information: Details about the device you use to access our Services, such as device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Patterns and Preferences: Information about how you navigate and interact with our Services, including pages visited, features used, search queries, and session durations.
  • Cookies and Tracking Technologies: We utilize cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.
  • API Usage Data: If you access our mineral data through our API, we collect data regarding your API requests, including request frequency, data accessed, and IP addresses.

3. How We Use Your Information

We process your Personal Data for the following legitimate business purposes:

  • Service Provision and Maintenance: To provide, operate, and maintain our Services, including account management, data delivery, and customer support.
  • Personalization and Customization: To personalize your experience, tailor content to your preferences, and provide relevant recommendations.
  • Communication: To communicate with you about updates, changes, announcements, and promotional offers related to our Services.
  • Service Improvement: To analyze usage patterns, conduct research, and gather feedback to improve the functionality, performance, and user experience of our Services.
  • Security and Fraud Prevention: To protect against unauthorized access, detect and prevent fraud, and ensure the security of our Services and your data.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including responding to legal requests and enforcing our terms of service.
  • Billing and Payment Processing: To process transactions, manage subscriptions, and send invoices.
  • Marketing and Promotions: Subject to your consent, to send you marketing communications and promotional materials about our products and services.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your Personal Data to third parties for their marketing purposes. We may share your information with the following categories of recipients:

  • Service Providers: We engage third-party service providers to assist with various aspects of our operations, including hosting, data storage, payment processing, analytics, and customer support. These providers are contractually obligated to protect your data and use it only for the purposes specified by us.
  • Legal Compliance and Law Enforcement: We may disclose your information when required by law, such as to comply with a subpoena, court order, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information as part of the transaction, subject to the acquirer's commitment to uphold the terms of this Privacy Policy.
  • Professional Advisors: We may share your information with our professional advisors, such as lawyers, accountants, and auditors, for legal, financial, and compliance purposes.
  • With your Consent: We may share your information with third parties with your explicit consent or at your direction.

5. Data Security

We implement robust technical and organizational measures to protect your Personal Data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, access controls, and regular security assessments. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. We also implement data minimization and pseudonymization where appropriate.

6. Your Rights

You have the following rights regarding your Personal Data:

  • Right to Access: You have the right to request access to the Personal Data we hold about you.
  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete Personal Data.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your Personal Data, subject to certain exceptions.
  • Right to Restriction of Processing: You have the right to request the restriction of processing of your Personal Data in certain circumstances.
  • Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your Personal Data, including for direct marketing purposes.
  • Right to Withdraw Consent: If we process your Personal Data based on your consent, you have the right to withdraw your consent at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your Personal Data infringes applicable data protection laws.

To exercise these rights, please contact us at the email address provided below. We may require you to verify your identity before processing your request.

7. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period will be determined based on factors such as the nature of the data, the purpose of processing